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    Messaging & Communication
    Featured

    WhatsApp Sales Chatbot

    Convert WhatsApp inquiries into qualified leads 24/7 without hiring night-shift sales reps — for e-commerce businesses, service providers, and sales teams using WhatsApp for customer communication.

    What This Automation Does

    1. 1Captures incoming data from connected systems
    2. 2Validates and processes the incoming information
    3. 3Organizes and prepares data for the next step
    4. 4Executes the appropriate action based on the data
    5. 5Sends notifications to relevant parties

    Why we built it

    We built this to take the repetitive steps out of the process for e-commerce businesses, service providers, and sales teams using WhatsApp for customer communication and make the outcome consistent rather than dependent on who is on shift. The team keeps the judgement calls; the automation handles the routine.

    Problem It Solves

    Convert WhatsApp inquiries into qualified leads 24/7 without hiring night-shift sales reps

    Best For

    Businesses using WhatsApp for sales
    Customer support via messaging
    Sales teams doing outreach
    Service businesses

    Business Benefits

    • Reduce response time to customer messages
    • Improve consistency in messaging communication
    • Standardize messaging workflows
    • Reduce manual message handling

    What the AI does here

    • Retrieval over your own documents×7

      Content is embedded into a vector store and the relevant passages are retrieved at run time, so answers are grounded in your material rather than in the model's training data.

    • Tool-calling AI agent

      A model that decides which action to take and calls the connected tools itself, rather than following a fixed branch.

    • Conversation memory

      Prior turns are carried into the next call, so the system holds context across an exchange instead of treating each message as the first.

    • Language model call×2

      A direct model call for classification, extraction, drafting or scoring at a defined point in the flow.

    As built, this one runs on OpenAI, in-memory vector store. Model and provider are chosen per engagement against your own accounts, cost tolerance and data-residency requirements — nothing here is fixed to one vendor.

    Tools Connected

    📲WhatsApp

    Used to communicate with customers through messaging.

    Available as

    A build we deliver for you

    Adapted to your systems, your data and your process — not dropped in as-is. Scoped and quoted per engagement.

    Part of

    Automation systems & workflows
    Systems connected1
    AI components4

    Architecture

    Workflow Architecture

    How this automation moves data, applies logic, connects tools, and produces business outcomes.

    WhatsApp Message

    trigger

    Data Validation

    validation

    Conversation Handler

    ai

    WhatsApp Message

    notification

    Data Processing

    database

    Conversation Handled

    output
    Complexity
    Advanced
    AI
    Steps in the build

    16

    Operational steps counted in the workflow

    Systems connected

    1

    WhatsApp

    Departments Impacted
    Sales
    Support

    Want this adapted to your process?