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    Guam
    Service Business
    Anonymised

    A roadside service business

    Jobs moved through the business inconsistently, which made status hard to see and follow-up easy to drop.

    What was built

    • —Simplified job flow with clear stages
    • —More reliable handoffs between stages

    What changed

    • —Job status visible rather than reconstructed

    No invented percentages. What is described above is what was built and what observably changed. Where a client measures a result themselves and is willing to have it published, it appears here attributed to them.

    Built with

    Workflow automationGoogle Workspace
    Country
    Guam
    Industry
    Service Business
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